988 Suicide and Crisis Lifeline

Support Is Always Available

Feeling overwhelmed? Facing a crisis? Need someone to talk to?

The 988 Suicide & Crisis Lifeline connects you with trained crisis consultants who provide free, private, and compassionate support 24 hours a day, 7 days a week. Whether you’re experiencing emotional distress, suicidal thoughts, a mental health crisis, substance use concerns, or simply need someone to listen, help is only three digits away.

What does calling 988 look like?

Feeling Overwhelmed

Life can become difficult to manage at times. If stress, anxiety, sadness, grief, or emotional distress feels overwhelming, reaching out to 988 can connect you with someone who will listen and help you navigate what you’re experiencing.

Being in Crisis

Mental health and substance use crises can happen unexpectedly. If you’re feeling out of control, unable to cope, or experiencing a situation that feels urgent, trained crisis consultants are available to help.

Having Thoughts of Self-Harm or Suicide

If you’re thinking about hurting yourself or feeling hopeless, you do not have to face it alone. Calling or texting 988 connects you directly with someone trained to help during these difficult moments.

Worrying About Someone Else

Concerned about a friend, family member, coworker, or loved one? You can contact 988 for guidance and support on how to help someone who may be struggling.

Needing Someone to Listen

You do not need to be in immediate danger or crisis to reach out. Sometimes having a compassionate, judgment-free conversation can make all the difference.

Feeling Alone

Many people contact 988 simply because they need connection, support, and reassurance during a difficult time. Help is available whenever you need it.

Case Management

Case management helps people with mental illness manage their symptoms, stay connected to care, and meet personal goals while living in the community.

Need help keeping everything organized? Our case managers assist with benefits, housing, appointments, and anything else that helps you stay on track.

Employment & Education Support

We help individuals overcome barriers to employment and schooling—offering support with training, applications, and confidence building along the way.

Forensic & Court-Based Services

TLC partners with local courts, jails, and community agencies to provide mental health support for individuals navigating the justice system, including jail-based services and discharge planning.

Co-occuring Mental Health & Substance Use Conditions

We offer integrated care through coordinated services between TLC and Sojourner, ensuring you receive support for both sides of your experience.

Targeted & Specialized Programs

We provide tailored care for people experiencing homelessness, those reentering the community after incarceration, and more. Whether your need is clinical, social, or practical—we meet you where you are.

Where is it offered?

Mental / Behavioral health services are available at multiple CHA locations, including:

Commerce (OTP)
TLC Base
Franklin
Rolling Hills
Dayton Street

For a complete list of locations, please visit our Locations page.

Our Crisis Consultants Can Help With

Emotional Distress

Support for feelings of sadness, hopelessness, anxiety, fear, stress, or emotional overwhelm.

Suicidal Thoughts

Immediate support for individuals experiencing thoughts of suicide or self-harm.

Mental Health Crises

Assistance during mental health emergencies and emotional crises.

Substance Use Crises

Support for substance use concerns, relapse situations, and behavioral health challenges.

Concern for a Loved One

Guidance for family members, friends, and caregivers worried about someone else’s safety or well-being.

Connecting to Local Resources

Referrals and connections to behavioral health, recovery, healthcare, and community support services when additional help is needed.

What Happens When You Call or Text 988?

A trained crisis consultant will answer.
They will listen without judgment.
They will help you feel calmer and more supported.
They can connect you with local resources if needed.
You do not have to give your name.

Remember — Support Is Always Available

Help is free, private, and available 24 hours a day, 7 days a week.

If you or someone you know is struggling, call or text 988.

If you are in immediate danger, call 911.

Sleep Issues & Nightmares

Difficulty falling asleep, staying asleep, or managing disruptive dreams.
We’ll explore emotional, environmental, and physical causes—then work together toward better rest.

Feeling Overwhelmed or Stuck

A sense of being frozen, disconnected, or emotionally exhausted.
If you’re feeling this way, we’ll take time to listen and help you move forward—one step at a time.

Life Transitions & Major Changes

Stress from changes like divorce, job loss, relocation, or becoming a parent.
We’ll help you adapt, cope, and stay grounded through uncertain times.

Eating Disorders & Body Image Concerns

Unhealthy thoughts or behaviors around eating or self-image.
If these concerns arise, we’ll support your healing with respect, compassion, and access to coordinated care.

Domestic Violence or Relationship Abuse

Experiencing control, fear, or harm in a relationship.
We’ll listen without judgment, prioritize your safety and confidentiality, and help connect you with the right supports.

Grief & Loss

Sadness or emptiness after losing someone or something important.
If you’re grieving, we’ll help you process at your own pace, in a way that feels authentic and safe.

Trauma & PTSD

Ongoing pain from past events that still affect you today.
Our trauma-informed providers will help you rebuild trust in yourself and others—with support that honors your pace.

Panic & Physical Symptoms of Stress

Racing heart, tight chest, or sudden feelings of dread.
We’ll explore both physical and emotional causes and offer calming tools that help you feel grounded and safe.

Relationship & Family Challenges

Conflict, distance, or confusion in key relationships.
We’ll help you explore communication patterns, boundaries, and tools for connection.

Smoking, Vaping & Nicotine Use

Wanting to quit tobacco or vaping but needing support to do so.
We’ll talk through motivation, withdrawal tools, and strategies that match your readiness.

Co-occurring Mental Health & Substance Use Conditions

Struggling with both mental illness and addiction.
We offer integrated care through coordinated services between TLC and Sojourner, ensuring you receive support for both sides of your experience.

Loneliness or Social Isolation

Feeling cut off from others or unsure where to turn.
We’ll help you reconnect—with peer support, group services, or just someone to listen.

Work, School, or Legal Stress

Our team can help you navigate barriers, build stability, and stay focused on what matters to you.

Substance Use and Recovery

Using substances in ways that feel harmful or hard to stop.
If substance use is present alongside mental health concerns, we’ll coordinate care with Sojourner and offer behavioral health support that addresses the whole picture.